The Customer is always right ~ Origin

tumblr_m9u676bOGE1qfcjjxo1_500[1]IT was Mahatma Gandhi who in a speech in South Africa in 1890 said:

“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider of our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to do so.”

If only modern day shops could remember this.

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